IAS Computing - Service Catalog

The IAS Computing group provides comprehensive support for the information technology needs of the Institute’s scholars and staff. This list outlines the services the group currently provides to all members of the community.

Equipment Provided

• Workstation
• Installed Software
  • Operating Systems: Windows, OS X, Linux
  • Productivity: MS Office, Adobe Creative Suite, EndNote, LaTeX, Skype
• Telephone (office and Member Housing)
• Network printing
• Scanning and document imaging

Core IT Services

• IT support via School IT Helpdesks (SNS, Math, ITG)
• Ubiquitous high-speed wired/wireless network
• Eduroam
• Email account @ias.edu
  • Standard client support, including mobile and webmail
  • Including backup via Email Continuity System
• Highly-available network data storage
• Unlimited cloud data storage via Dropbox
• Backup Services for workstations, network filers and personal computers (via Crashplan)
• IT Security infrastructure
  • Campus-wide infrastructure including firewall, IDS, IPS, Antispam, anti-malware
  • Workstation tools including antivirus, anti-malware, patching, etc.
  • Access to free antivirus software for personal systems
  • Authentication and identity services (LDAP, AD, CAS, SAML, Duo, etc.)
• Secure remote access via VPN (openvpn.ias.edu)
• Secure file sharing via Dropbox Transfer.
• In-building cellular reception (Distributed Antenna System)
• Audio/Visual support for meetings, seminars and presentations
• Access to presence technologies, such as videoconferencing and teleconferencing (Zoom, etc.)
• Access to broadcast television services (IAS Broadcast Center)
• Public workstations throughout the campus (HS/SS Library, Bloomberg Hall, Simonyi Hall, Activities Center)
• Equipment loans as needed (Laptops, tablets, etc.)
• Online Training software (via LinkedIn Learning)
• Permission to sponsor accounts for family
• IT policies and best practices

Academic IT Services

• Access to Princeton University Library databases and ejournals.
• IAS scholar profile on www.ias.edu
• Personal web space (SNS, Math, ITG)
• High Performance Computing resources at IAS. Typhon CPU Cluster, Apollo GPU nodes, Parallel File System, Compute servers, Globus.
• Albert: The IAS Institutional Repository
• ORCID Integration
• Online video archive
• DigitalScholarship@IAS website
• Springdale Linux
• GitHub Enterprise
• Software Available
  • School of Mathematics
  • School of Natural Sciences
  • Information Technology Group

Administrative IT Services

• P3 Database/UpdateMe
• Enterprise Application Support (Netsuite, SyncHR, StarRez, Raiser’s Edge, CSGold, SchoolDude, OpenTable, Nexonia, BoardEffect, Micros, etc.)
• Web Content Management (Drupal)
• Academic program application support (Membership applications, special program and conference applications)
• Online appointment scheduling
• Mailing Lists

AMIAS IT Services

• Permanent email forwarding (@amias.ias.edu)
• Online scholar profile
• Updates via UpdateMe

IT Professional Services

• Application development
• Data integration
• Software licensing
• Special event support
• Survey tools and data analytics