"As gig work grows ever more prevalent, critics have voiced major issues with these jobs, from their lack of labor protections to income instability and more. But if gig work is so bad, why do so many people do it?" In a piece for the Harvard Business Review, Lindsey D. Cameron, Member in the School of Social Science, reflects on the seven years that she spent conducting a wide-ranging study of the ins and outs of ride-hail work.