IAS Computing - Service Catalog
The IAS Computing group provides comprehensive support for the information technology needs of the Institute’s scholars and staff. This list outlines the services the group currently provides to all members of the community.
Equipment Provided
- Workstation
- Installed Software
- Operating Systems: Windows, OS X, Linux
- Productivity: MS Office, Adobe Creative Suite, EndNote, LaTeX, Skype
- Telephone (office and Member Housing)
- Network printing
- Scanning and document imaging
Core IT Services
- IT support via School IT Helpdesks (SNS, Math, ITG)
- Ubiquitous high-speed wired/wireless network
- Eduroam
- Email account @ias.edu
- Standard client support, including mobile and webmail
- Including backup via Email Continuity System
- Highly-available network data storage
- Unlimited cloud data storage via Dropbox
- Backup Services for workstations, network filers and personal computers (via Crashplan)
- IT Security infrastructure
- Campus-wide infrastructure including firewall, IDS, IPS, Antispam, anti-malware
- Workstation tools including antivirus, anti-malware, patching, etc.
- Access to free antivirus software for personal systems
- Authentication and identity services (LDAP, AD, CAS, SAML, Duo, etc.)
- Secure remote access via VPN (openvpn.ias.edu)
- Secure file sharing via Filelocker
- In-building cellular reception (Distributed Antenna System)
- Audio/Visual support for meetings, seminars and presentations
- Access to presence technologies, such as videoconferencing and teleconferencing (Zoom, etc.)
- Access to broadcast television services (IAS Broadcast Center)
- Public workstations throughout the campus (HS/SS Library, Bloomberg Hall, Simonyi Hall, Activities Center)
- Equipment loans as needed (Laptops, tablets, etc.)
- Online Training software (via LinkedIn Learning)
- Permission to sponsor accounts for family
- IT policies and best practices
Academic IT Services
- Access to digital library resources via PULibProxy
- IAS scholar profile on www.ias.edu
- Personal web space (SNS, Math, ITG)
- Computational resources
- High-performance Computing - CPU-based beowulf cluster, GPU environment, parallel filesystem, compute servers
- Albert: The IAS Institutional Repository (https://albert.ias.edu)
- ORCID Integration
- Online video archive (https://www.ias.edu/video)
- DigitalScholarship@IAS website (https://www.ias.edu/digital-scholarship)
- Springdale Linux
- Software Available
Administrative IT Services
- P3 Database/UpdateMe
- Enterprise Application Support (Netsuite, SyncHR, StarRez, Raiser’s Edge, CSGold, SchoolDude, OpenTable, Nexonia, BoardEffect, Micros, etc.)
- Web Content Management (Drupal)
- Academic program application support (Membership applications, special program and conference applications)
- Online appointment scheduling
- Mailing Lists
AMIAS IT Services
- Permanent email forwarding (@amias.ias.edu)
- Online scholar profile
- Updates via UpdateMe
IT Professional Services
- Application development
- Data integration
- Software licensing
- Special event support
- Access to Gartner's IT research library
- Survey tools and data analytics